Welcome to the StockWallet Support Center

Whether you need assistance downloading assets, understanding image licenses, or managing your uploads, we are here to help. Below are the most common questions and support topics to help you get the most out of our platform.

Frequently Asked Questions (FAQ)

1. Account & Registration

• How do I create an account?

  You can create an account by clicking the "Sign Up" button on the top right corner of the website. You will need to provide a valid email address and create a secure password.

• Is it free to join?

  Yes, browsing and downloading free stock images requires only a basic user account. We also offer premium content for elevated creative needs.

2. Assets & Licensing

• What is the difference between Free and Premium images?

  • Free Images: Available for personal and standard commercial use with basic attribution.

  • Premium Images: Optimized for high-fidelity projects, offering extended commercial licenses and studio-level resolution without watermarks.

• Can I use the images for branding projects?

  Yes, our assets can be used in commercial design work, marketing collateral, and digital asset production.

3. Uploading & Contributing

• How can I upload my own photos?

  To contribute to our platform, navigate to the "Contributor" section in your user dashboard and click "Upload." Ensure your files meet our technical standards (high resolution, studio-level sharpness).

• Who owns the content I upload?

  You retain all intellectual property rights to the content you upload. You grant StockWallet a non-exclusive license to display and distribute your photos on the platform.

Contact Support

If you cannot find the answer to your question in our FAQ, our support team is ready to assist you.
 

Tip for Designers: For the best results when working with high-resolution prints and sublimation services, we recommend downloading the uncompressed file formats available through our premium tier.